Overview of Vietnam’s BPO industry
Business Process Outsourcing (BPO) is a term used to refer to the outsourcing of a partner to provide day-to-day management, billing, customer care services, data entry, etc. to give a business more time for its core business areas.
Recently, Vietnam has been consecutively rated as an attractive destination for Software Outsourcing.
According to a report by C&W, with lower salaries compared to neighboring countries in Southeast Asia, Vietnam has established itself as one of the most attractive off-shore destinations with best quality compared to cost.
Currently, there are about 1,000 software companies with more than 80,000 employees in Vietnam, and it is one of the largest software export markets in the world and the second largest software service trust market for Japanese partners.
In addition, with a young population and 1-1.5 million people entering the labor market every year, Vietnam has an abundant supply of human resources.
Our network of reputable BPO companies in Vietnam, with many years of practical experience, will also cooperate with Japanese customers to provide the following BPO services.
① 2D/3D CAD Design Services
・Modeling service
Building model creation (design, structure, MEP in Revit)
Infrastructure model creation (Civil 3D, Revit for roads, bridges, …)
Family creation
・2D drawing creation service
(AutoCAD) Supports drawings in all fields such as architectural drawings and civil engineering drawings
・Add-in tool creation service for Revit, Naviswork, Civil 3D, Forge, …
・Work to convert CAD trace architectural drawings into CAD data
・CAD conversion/correction CAD data conversion/correction work
・CAD conversion/correction CAD data conversion/correction work
② Data Entry and Data Processing Services
Data Entry Services (Japanese, English)
・ Digital album layout editing work:
The work of creating an album by designing the layout of the customer's JPEG file sent from the client by the editorial staff in Vietnam.
・Numeric input work:
Work to enter the number shown in the photo ・Work to enter bib numbers, etc. ・Tagging work
・Maker sorting work:
The task of sorting the maker of clothes etc. from JPEGs taken at sports competitions.
・ Event poster creation work:
Work to create a memorial poster based on JPEGs taken at various events such as soccer clubs, American football clubs, and music festivals. At the time of creation, work to design using a wide variety of functions such as trimming, cutting, resizing, color change, etc. using Photoshop
・Editing photos for publication in magazines and websites:
Work to trim, cut, resize, change colors, etc. using Photoshop for photos published in design magazines, mail order, etc.
③ Japanese input work:
・Business card input:
Convert to Excel data ・Enter 1 business card (name, title, phone number, address, email address, etc.)
・Seminar application form:
Excel data ・Enter 1 application (input of basic information such as name, phone number, address, and participation seminar selection information)
・ Mail order application form:
Excel data ・Enter 1 application (Enter basic information such as name, phone number, address, and application product number)
・Report creation:
Edit and analyze Excel and CSV data downloaded from the system, etc., create graphs and tables, and submit them regularly to each Japanese person in charge
④ System development
・Qus Live Tracking
QUS Live Tracking (QUS Live Tracking) Direct Observation application allows you to visualize and track important parameters and movements in real-time during a running session by collecting data from BLE devices.
Programming Platforms: Laravel, NodeJS, MongoDB
・QUS Dashboard
The QUS Analytics platform allows users to not only rate their sessions, but also provide detailed analysis of various key parameters and movements for each athlete.
Programming Platform: Laravel, C++, MySQL
・QUS Sleep
The QUS Sleep app allows you to track your athlete's regeneration process. Additionally, the app monitors the scores and sleep of the entire team.
Programming Platforms: Laravel, MySQL, Python, C++
・QUS Coach
QUS Coach will help you shape it the way you want it. With guided training and training tips, you'll have all the resources you need to reach your goals.
・Soccer Load Calculator:
Soccer Load Calculator: An online tool that helps users effectively plan and manage soccer practice sessions.
・Soccer Load Calculator:
Soccer Load Calculator: An online tool that helps users effectively plan and manage soccer practice sessions.
・Codefactory chat-sytems
In order to work effectively with businesses, it is common today to use messaging tools to connect with each other.
Instead, buy or rent apps from sites like freelancer.com or upwork. However, the app is still underutilized and has limitations on task creation, working hours, and video calling in the browser.
Due to these deficiencies, the web chat application meets that requirement. We already have an app to connect to the chat browser. It is an application that allows users to connect to chat about their projects and has the features they need to complete their projects quickly and professionally. Webchat is a system that allows users to communicate in real time using an easily accessible web interface. It consists of collaborative project management conversations between developers and clients. Through associations, it helps users manage projects effectively and monitor work processes clearly and quickly by being easy and accessible to users with no time to install.
Programming platform: Nodejs, socketio, vuejs